FAQs

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Where Do You Ship?

We offer free standard shipping throughout the United Kingdom and the United States.

There is no minimum order requirement for free shipping.

For more information, please refer to our Shipping Policy.

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How Long Does Delivery Take?

Our estimated delivery times are:

United Kingdom:

  • Order processing: 2 business days
  • Shipping transit: 3–5 business days
  • Total estimated delivery: 5–7 business days

United States:

  • Order processing: 2 business days
  • Shipping transit: 5–8 business days
  • Total estimated delivery: 7–10 business days

Business days are Monday through Friday, excluding applicable public holidays.

Delivery timeframes are estimates and may vary due to circumstances beyond our reasonable control.

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How Can I Track My Order?

Once your order has been dispatched, you will receive a shipping confirmation email.

Where tracking is available, the email will include a tracking number or link to track your shipment.

If you need assistance with your delivery, please contact support@behouseproudfurniture.com.

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What Is Your Return Policy?

We accept eligible returns within 30 days of receiving your order.

Both defective and non-defective products may be eligible for return.

For change-of-mind returns, items should be in their original condition, allowing for reasonable inspection, and include all relevant accessories and components.

Your statutory consumer rights remain unaffected.

Please refer to our Refund & Return Policy for complete details.

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More questions?

Please refer to our FAQs page for more information.

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