Payment Policy
At BEHOUSEPROUD FURNITURE SPECIALISTS, we are committed to providing a secure, convenient, and transparent shopping experience. This Payment Policy explains the accepted payment methods, currency, payment processing, and billing procedures for purchases made through our website, https://behouseproudfurniture.com.
1. Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Available payment options are displayed during checkout. Certain payment methods may depend on your device, browser, location, or payment provider.
2. Currency
All product prices and transactions on our website are displayed and processed in British Pounds Sterling (GBP, £).
Your order subtotal, applicable taxes, shipping charges, and final payment amount will be displayed at checkout before you confirm your purchase.
If you use a payment method linked to an account in another currency, your bank or payment provider may apply currency conversion fees.
3. Payment Processing
Full payment is required when placing an order.
Payments are securely processed through the payment providers available at checkout. Once your payment has been successfully authorised and your order is accepted, you will receive an order confirmation email.
If your payment is declined, please verify your payment details or contact your bank or payment provider.
We reserve the right to cancel orders where payment cannot be verified or where fraudulent activity is reasonably suspected.
4. Payment Security
Your payment security is important to us.
Our website uses secure checkout technology and encrypted connections to help protect your personal and payment information.
Payment details are processed by authorised third-party payment service providers. We do not request full payment card information through email.
5. Taxes and Additional Charges
Applicable taxes and shipping charges will be displayed at checkout before you complete your purchase.
The total amount payable will be clearly presented for your review.
Any additional fees charged independently by your bank or payment provider, including foreign transaction fees, are not controlled by BEHOUSEPROUD FURNITURE SPECIALISTS.
6. Order and Payment Confirmation
After successfully completing your purchase, you will receive an order confirmation email containing your order details.
If you do not receive an order confirmation, please check your spam or junk folder or contact our customer support team.
Orders are subject to payment verification and product availability.
7. Refunds and Cancellations
Approved refunds will normally be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your bank or payment provider.
For details about order cancellations, returns, and refunds, please refer to our Refund Policy.
This policy does not affect your statutory rights under applicable UK consumer protection laws.
8. Contact Us
If you have any questions regarding payments, billing, or your order, please contact us.
Business Name: BEHOUSEPROUD FURNITURE SPECIALISTS
Company Registration Number: 07868507
Address:
66 Ellison Street, Jarrow, Tyne and Wear, NE32 3HX, United Kingdom
Email: support@behouseproudfurniture.com
Phone: +44 191 483 9966
Customer Service Hours:
Monday – Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed
All opening hours are based on UK local time (GMT/BST).
Website: https://behouseproudfurniture.com